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title: "Access the Ticketing Portal"
canonical: "https://docs.aryaka.com/space/KNOW/1542564/Access%20the%20Ticketing%20Portal"
format: markdown
---
MyAryaka  Customer Users  and  Partner Users  with read and write privileges who need access to the Ticketing Portal must contact Aryaka support to obtain access. Approved users can then access the support Ticketing Portal after logging in to their MyAryaka account. From the Ticketing Portal, you can create and manage support tickets used to contact Aryaka Customer Support about any issues or inquiries that you have regarding your Aryaka subscription. The Ticketing Portal is linked from the Settings icon that appears in the top button pane of every MyAryaka page that you can access as shown in the following graphic: To open the Ticketing Portal Go to  https://my.aryaka.com . The MyAryaka login screen appears.  Enter your MyAryaka username, then click  Continue . The Login screen appears. It displays the username you entered in the previous screen. Enter your password in the Password field, then click  Login . The Home page appears if you are logged in as a Customer User; the Customers page appears if you are logged in as a Partner User. Click the  Settings  icon, then select the  Ticketing Portal  option. The Ticketing Portal Home page appears. Related topics Create and manage support tickets Contact Aryaka Customer Support