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title: "FAQ: What is MyAryaka?"
canonical: "https://docs.aryaka.com/space/KNOW/1269366822/FAQ%3A%20What%20is%20MyAryaka%3F"
format: markdown
---
This topic includes answer to common questions about the MyAryaka portal.

### What is MyAryaka?

<span style="color: #293233">MyAryaka is Aryaka’s cloud-based management and observability portal. It offers deep, end-to-end network and security visibility for a customer’s business. It provides insights into the following key metrics: </span>

- <span style="color: #293233">Network utilization and application insights.</span>
- <span style="color: #293233">Network and security configuration, status, and reports.</span>
- <span style="color: #293233">Advanced traffic analysis and granular views.</span>

<span style="color: #293233">See the </span><span style="color: #1e5cd6">[Solution Brief](https://info.aryaka.com/myaryaka-solution-brief.html)</span><span style="color: #1e5cd6"> </span><span style="color: #293233">for more info on the MyAryaka Portal.</span>

### Which Aryaka products can be managed by the portal? 

<span style="color: #293233">All Aryaka products can by managed through MyAryaka.</span>

### Who has access to the MyAryaka portal? 

<span style="color: #293233">The portal may be accessed and used only by authorized users.</span>

### Who is an authorized user? 

<span style="color: #293233">All Aryaka Customers, Fusion, SI/MSP and VAR partners and Aryaka employees are authorized users.</span>

### Is there a limit of authorized users per customer? 

<span style="color: #293233">No.</span>

### Do Aryaka channel partners have access to the portal? 

<span style="color: #293233">Yes, partners such as Fusion, SI/MSP and VAR type have access to their customers' views.</span>

### What are the visibility and analytics data and metrics customers will have access to? 

<span style="color: #293233">The portal offers a broad range of metrics and datapoints for customers to manage, monitor, configure, and get status reports of their network and applications. This includes sites, links, latency, network health, application performance insight, traffic insight, QoS, domains, and additional granular and deep-dive information. For a complete list of metrics and datapoints, log in to the MyAryaka portal (</span>[https://my.aryaka.com/Login](https://my.aryaka.com/Login))<span style="color: #293233">.</span>

### What is the underlying architecture of the MyAryaka portal? 

<span style="color: #293233">MyAryaka is built on a scalable, open-source application architecture. No external plugins are needed to load graphs.</span>

### Do you offer online help in case of questions or troubleshooting? 

<span style="color: #293233">We provide a comprehensive online knowledge base to provide self-service help for users. The knowledge base can be accessed by clicking the Question Mark icon in the lower right corner of MyAryaka.</span>

### What level of support do you offer for the MyAryaka portal? 

<span style="color: #293233">The portal comes with Aryaka’s world-class customer support and customers have 24/7 coverage around the globe via </span><span style="color: #1e5cd6">[phone](https://aryakadocs.atlassian.net/wiki/spaces/KNOW/pages/1542320)</span><span style="color: #1e5cd6"> </span><span style="color: #293233">or email </span><span style="color: #293233">[support@aryaka.com](mailto:support@aryaka.com)</span><span style="color: #293233">.</span>

### What web browsers are supported by MyAryaka? 

<span style="color: #293233">We support the latest version of leading web browsers including Chrome, Firefox, Safari, Edge, and Opera. </span>